GPT Answer Engine

Transform domain knowledge with AnswerGPT™

AI-Driven Search

Powered by Generative AI (GPT)

Index and search disparate systems including knowledge bases, ticketing platforms, project trackers, and social channels to bring the most relevant answers. Available via a web interface or embedded in common platforms such as Salesforce, Zendesk, and ServiceNow. AptEdge's proprietary machine learning brings the industry's most accurate results in real time.

shows the average cost of resolving ticket for level 1, 22 dollar and desktop support ticket is 22 dollar

GPT Powered Answer Engine

AptEdge leverages the power of Generative AI to create the industry’s first “Answer Engine” allowing customer care teams to find answers quickly to resolve critical customer issues.

Improve Resolution Times for Voice and Chat

By providing immediate answers for your agents, improve resolution and handle times by lowering call holds, dead air, and inefficiencies in looking for answers

everbridge logo

AptEdge provides fast, accurate answers to all customer problems. We’re bringing AptEdge to our entire company.

Charles Coaxum

Former VP, Customer Experience

Get Going Today!

AptEdge is easy to use, works out of the box, and ready to go in minutes.