THIS JUST IN
Check out the latest interview of Aakrit Prasad (Co-Founder & CEO) and Robert Scoble (American Blogger & Former strategist @ Microsoft) on leveraging customer support using industry’s first Answer Engine with AnswerGPT™.
AptEdge uses AI and natural language processing to streamline customer care
In our latest startup conversation, I sat down with two executives of AptEdge, a firm using natural language processing to improve customer service.
AptEdge Capitalizes on Generative AI to Transform Customer Service
AptEdge is one of those companies; it’s moved away from the automated chatbot and adopted generative AI to reimagine customer support, providing the first GPT-powered engine to give customer support agents immediate access to contextual knowledge from across an organization’s applications.
Startup AptEdge uses AI and NLP to Streamline Customer Care
In our latest startup conversation, I sat down with two executives of AptEdge, a firm using natural language processing to improve customer service. Aakrit Prasad is the CEO and Co-Founder of AptEdge, and industry veteran Bobby Napiltonia, serves as an advisor to AptEdge, an executive with experience from Twilio and Salesforce.