AptEdge Insights
The Importance of Regular Updating and Training of GPT for Customer Service
Mar. 27, 2023
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The Benefits of GPT Answer Engine for Small Businesses in Customer Support
Mar. 27, 2023
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The Importance of GPT Answer Engine in Multilingual Customer Support
Mar. 20, 2023
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The Role of GPT in Enhancing Customer Service Knowledge Management
Mar. 20, 2023
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How GPT Answer Engine is Boosting Sales in E-commerce
Mar. 13, 2023
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Future of Customer Support: How Answer Engines are Transforming the Software Industry
Mar. 13, 2023
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The difference between Chatbot and Answer Engine in Customer Service
Mar. 09, 2023
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Transform Your Business Enterprise with Answer Engines
Mar. 06, 2023
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9 Ways Enterprise Companies Can Use GPT Technology for Customer Support
Feb. 28, 2023
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Why Answer Engines are the Future of Customer Service
Feb. 28, 2023
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Reduce Escalations by 35% with Our GPT-powered Answer Engine
Feb. 21, 2023
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How AptEdge's GPT-powered Answer Engine can help you improve CSAT
Feb. 21, 2023
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The Role of GPT in Reducing Average Handle Time for Customer Support Teams
Feb. 15, 2023
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How GPT-3 Can Help Your Customer Support Team
Feb. 15, 2023
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Making Sense of GPT for Enterprise
Feb. 14, 2023
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How GPT changes customer service in 2023
Feb. 08, 2023
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Leveraging the power of AI (GPT) to improve customer service operations
Feb. 02, 2023
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Elevating customer service to new heights
Jan. 23, 2023
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How to improve agent onboarding
Jan. 21, 2023
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The importance of knowledge in the contact center
Jan. 21, 2023
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How to Measure and Improve Average Resolution Time
Jan. 20, 2023
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Importance of Knowledge Management in Customer Service
Jan. 12, 2023
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What is Enterprise Search?
Sep. 27, 2022
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AptEdge is Now HIPAA Compliant!
Jul. 25, 2022
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That Escalated Quickly with Shreesha Ramdas
May. 11, 2022
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AptEdge Is Proud To Announce The Certification Of Our SOC 2 Type 2 Compliance
Apr. 14, 2022
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Retaining Customer Support Agents During the "Great Resignation"
Mar. 30, 2022
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Product-Led Growth Has Turned Customer Support Into a Double-Edge Sword
Mar. 24, 2022
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3 Tips To Improve Your Customer Support Operations
Mar. 14, 2022
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The Top 5 Customer Support Metrics That Really Matter
Feb. 22, 2022
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How Customer Support Can Team up With Product Management to Improve Customer Experience
Feb. 15, 2022
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How To Prevent Customer Escalations
Feb. 10, 2022
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Everbridge Achieves 99% Customer Satisfaction with Help from AptEdge
Jan. 25, 2022
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Supercharge Your Customer Support
Jan. 24, 2022
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Interview with Javed Maqsood @ Algonomy
Oct. 27, 2021
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Customer Experience - The New Battleground. P1: Gerald Hastie, Pinterest
Sep. 30, 2021
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Customer Experience - The New Battleground
Sep. 21, 2021
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Turning Customer Support into a Growth Driver
May. 05, 2021
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How Artificial Intelligence Accelerates Customer Support Workflows
Apr. 13, 2021
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Top 5 Ways to Prevent Customer Support Escalations
Mar. 25, 2021
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Why we started AptEdge
Mar. 25, 2021
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Introducing AptEdge: Your Internal Toolkit to 10x Support Workflows
Mar. 15, 2021
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