AnswerGPT™ Answer EngineFor Customer Care

Revolutionize customer care with AnswerGPT™, the generative AI Answer Engine powering your customer care team to faster support resolution, improved CSAT and lower support cost. Transform your domain enterprise knowledge into dynamic answers.

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Prevent Escalation

Ticket Volume Reduction

Improved Resolution Time

Improved CSAT

Prevent Escalations

GPT powered answers for immediate Tier 1 resolution reducing escalation up to 35%

“With AptEdge, we're resolving tickets faster, reducing escalations, and achieving 99% CSAT.”

Renee Bastine

Sr. Dir. Customer Support

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Empower your team to be instant experts

By surfacing contextualized knowledge your team can quickly resolve issues, improve response quality, and keep your customers happy. Automatically deflect common cases, group similar cases, and have your team focus on high value items.

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Empower your agents to be instant experts

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Give your sales team a competitive edge

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Keep your Devs focused on writing code

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Help your product teams streamline product optimization

Easily connect to your existing apps

AptEdge integrates with all the apps you use. Knowledge bases, ticketing systems, issue tracking tools, CRMs, code repositories, collaboration tools, and everything else. Whatever you use we have you covered.

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See what our customers say

Our CSAT has been 99% since we put AptEdge in use. With AptEdge we were able to get answers to our customers quickly and accurately.

Renee Bastine

Sr. Director, Global Customer Support

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SOC2 Type II Certified

We are SOC2 Type II Compliant. We follow the highest practices of coding, security and PII protection.

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HIPAA Compliant

Customer’s protected health information is maintained and secured in accordance with HIPAA regulations.

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Secure Encryption

Your data is fully encrypted and isolated in our secured GCP data center cloud.

Get Going Today !

AptEdge is easy to use, works out of the box, and can be set up in minutes.

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