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Ticket Volume Reduction
Improved Resolution Time
By surfacing contextualized knowledge, your team can quickly resolve issues, improve response quality, and keep your customers happy. Automatically deflect common cases, group similar cases, and have your team focus on high-value items.
Empower your agents to be instant experts
Give your sales team a competitive edge
Keep your devs focused on writing code
Help your product teams streamline product optimization
AptEdge integrates with all the apps you use. Knowledge bases, ticketing systems, issue tracking tools, CRMs, code repositories, collaboration tools, and everything else. Whatever you use, we have you covered.
Sr. Director, Global Customer Support
SOC 2 Type II Certified
We are SOC 2 Type II compliant. We follow the highest practices of coding, security, and PII protection.
Customers’ protected health information is maintained and secured in accordance with HIPAA regulations.
Your data is fully encrypted and isolated in our secured GCP data center cloud.