AnswerGPT™ Answer EngineFor Customer Care

Revolutionize customer care with AnswerGPT™, the generative AI Answer Engine powering your customer care team to faster support resolution, improved CSAT and lower support cost. Transform your domain enterprise knowledge into dynamic answers.

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Prevent Escalation

Ticket Volume Reduction

Improved Resolution Time

Improved CSAT

Prevent Escalations

GPT powered answers for immediate Tier 1 resolution reducing escalation up to 35%

“With AptEdge, we're resolving tickets faster, reducing escalations, and achieving 99% CSAT.”

Renee Bastine

Sr. Dir. Customer Support

Empower your team to be instant experts

By surfacing contextualized knowledge your team can quickly resolve issues, improve response quality, and keep your customers happy. Automatically deflect common cases, group simiar cases, and have your team focus on high value items.

SUPPORT

Empower your agents to be instant experts

SALES

Give your sales team a competitive edge

ENGINEERING

Keep your Devs focused on writing code

PRODUCT

Help your product teams streamline product optimization

Easily connect to your existing apps

AptEdge integrates with all the apps you use. Knowledge bases, ticketing systems, issue tracking tools, CRMs, code repositories, collaboration tools, and everything else. Whatever you use we have you covered.