Use Cases
Prevent Escalation
Instant answers for immediate tier 1 resolution reducing escalation up to 35%
Ticket Volume Reduction
Automate and deflect repetitive support issues leading to 30% more agent productivity
Improved Resolution Time
Improve first contact resolutions and average handle time with accurate answers by up to 40%
Improved CSAT
Smarter agents, personalized answers for better customer experience
Company
Resources
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