Leveraging the latest in Generative AI technologies, AptEdge has created the industry’s first Answer Engine with AnswerGPT™. The root of customer care challenges begins with the inability to quickly get answers to customer questions and problems. The problem is getting bigger as the amount of knowledge grows and is sprawled in dozens of systems. AptEdge transforms your domain knowledge and creates dynamic, personalized answers driving down customer care resolution times, increasing CSAT, and improving support team efficiencies.
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We’re looking for unique individuals to help us channel customer service insights and automate manual processes. We are working on difficult problems using distributed systems, machine learning and leading UX, so send us your resume if you think you’re a good fit.
CareersFAQ
AptEdge is currently developing technology to enable this.
Yes, AptEdge’s AnswerGPT™ can create answers in over 100 languages.
There is no limit. The more AptEdge is used, the better the experience that is delivered each time.