Customers are the voice of your company

We help capture their story

Let them be heard

On a mission to bring people all the knowledge they need to solve customer problems faster!


Agents do the dirty work


Agents save hours of manual ticket sorting

We believe workflows should be




Leaders that listen

Aakrit Prasad

Co-Founder & CEO

Anthony Kilman

Co-Founder & CTO

Keegan McCallum

Principal Engineer

Daniel Walker

Founding Engineer

Karen Zhao

Product Designer

Diane Kim

Sr. Software Engineer

Tom Farmar

Sr. Software Engineer

Nick Delzio


Whitney Brittingham

Director of Customer Success

Pulkit Kumar

Engineering Lead

Ankit Kumar

Backend Engineer

Aditya Kumar

Backend Engineer

Gobinda Das

Sr. Frontend Engineer

Backed by the best

Counterpart logo
Unusual Ventures logo

Amplify customer voices with us

We’re looking for unique individuals to help us channel customer service insights and automate manual processes. We are working on difficult problems using distributed systems, machine learning and leading UX so send us your resume if you think you’re a good fit.


Give us a shout

Our machine learning will get it off to the right place. Talk soon.

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