In-product guidance
Detects when users are stuck on a screen and offers specific next steps.
AptEdge AI Product Suite
Customer Self-Service
Answers in the flow, in-app, portal, or chat.
Embed AptEdge directly into your product to provide contextual help when users need it, deflecting tickets before they are created.
Key capabilities
- In-app, portal, and chat experiences
- Context-aware help at point of failure
- Deflect tickets before they are filed
- Product-aware, not generic FAQ bots
Branded experiences
Match your UI patterns, customers never leave your application.
Seamless escalation
When human help is needed, full context transfers to your ticketing system.
More from the suite
See Self-Service in action
Get a personalized walkthrough for your support stack and ticket complexity.
Book a demo