AptEdge seamlessly embeds in your teams workspace providing instant answers and faster resolution to drive agent success!
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Increase in
Agent Efficiency
50%
Improve
Time-to-Productivity
67%
Reduce
Resolution Time
40%
Former VP Global Customer Support
“With AptEdge, we’re delivering higher quality answers, reaching 99% CSAT”
Former Head of CS Security
“AptEdge provides fast accurate answers, improving Resolution Time up by 40% ”
VP Global Customer Support
“Now our new analysts come on board and they hit that Time-to-Productivity number within 2 months.”
Chief Operating Officer
“Our Agent Efficiency is up by 50% with AptEdge, reducing headcount and onboarding costs”
AptEdge is easy to use, works out of the box, and can be set up in minutes.