AptEdge announces $11M raise to power the future of customer care with AnswerGPT™

NEW: The Power of Generative AI in Enhancing Customer Support

NEW: AptEdge Featured in Silicon Angle

Acceleration Economy: AptEdge Capitalizes on Generative AI to Transform Customer Service

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  • Use Cases

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    Prevent Escalation

    GPT powered answers for immediate tier 1 resolution, reducing escalation up to 35%

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    Ticket Volume Reduction

    GPT powered answers to automate and deflect support cases, leading to 30% more agent productivity

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    Improved Resolution Time

    GPT powered answers to improve first contact resolutions and average handle time by 40%

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    Improved CSAT

    GPT powered answers creating smarter agents for better customer experience

  • Technology

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    GPT Answer Engine

    Instant answers for immediate tier 1 resolution, reducing escalation up to 35%

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    Edge Automation

    Automate and deflect repetitive support issues, leading to 30% more agent productivity

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    Predictive Analytics

    Improve first contact resolutions and average handle time with accurate answers by up to 40%

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    GPT Powered

    AptEdge is building the industry first “Answer Engine” powered by Generative AI

    Platform

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    Integrations

    Improve first contact resolutions and average handle time with accurate answers by up to 40%

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    Security

    Improve first contact resolutions and average handle time with accurate answers by up to 40%

  • About

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    Careers

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  • Resources

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    Blogs

    GPT poweredddd

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    News

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  • See it in Action
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  • Home

Use Cases

  • Prevent Escalation
  • Ticket Volume Reduction
  • Improved Resolution Time
  • Improved CSAT

Technology

  • GPT Answer Engine
  • Edge Automation
  • Predictive Analytics
  • GPT Powered

Platform

  • Integrations
  • Security

Company

  • About
  • Careers
  • Contact

Resources

  • Blog
  • News
  • See it in Action
See it in Action
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Company

  • About
  • Careers
  • Contact

Resources

  • Get a Demo
  • Blog

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